Communication in Construction: Theory and Practice by Andrew Dainty

By Andrew Dainty

Communique inside project-based environments offers distinct demanding situations. this is often very true in the building undefined, the place interplay has a tendency to be characterized via strange teams of individuals coming jointly for brief classes prior to disbanding to paintings on different endeavours. This booklet examines communique at a couple of degrees starting from interpersonal interactions among venture members to company verbal exchange among organisations. a number of non-typical views at the strategy of conversation are brought to inspire the reader to contemplate conversation in a extra leading edge demeanour. the mix of differing views illustrates the variety of communique difficulties dealing with these operating inside of project-based environments. useful advice is supplied on attainable strategies to verbal exchange difficulties, and a few examples and case reports are provided.

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It introduces the 16 Communication concepts and contexts different types of communication and media that will be explored elsewhere within this book. Part II: from individuals to corporations: communication types and techniques This part explores the practice of communication in the industry, identifying how the constraints identified in Chapter 2 can be overcome through the effective use of communication principles, tools and techniques. ● ● ● ● Chapter 4: Interpersonal communication – this chapter examines one-toone communication between people in the industry.

All of these individuals will need to communicate across their divisional, departmental, professional and hierarchical interfaces in order to successfully fulfil their specific function. , 1995). This is a classic trait of ‘matrix’ organisation structures within which employees report to (temporary) project and (permanent) functional line managers. The mutual reliance of the team member’s on each other’s skills characterises much of the industry’s operation, and yet this presents a major communication challenge for construction organisations.

It also explores how the physical, contractual, cultural and temporal nature of construction projects act as ‘noise’ that interferes with the efficacy of communication processes within the industry. This chapter therefore acts as a contextual backdrop to the remainder of the book in which methods for enabling more effective communications and overcoming these barriers and constraints are explored. The nature of project-based working For many years, poor communication practices have been recognised as a serious delimiting factor within the construction industry.

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